Transforming a Fortune 50 Telecom Leader with an API Ecosystem
Client Overview
A Fortune 50 global telecom leader, serving hundreds of millions of customers across multiple regions with a vast range of telecommunications and digital services.
Solution
Orlaya spearheaded an enterprise-wide API transformation initiative. We designed and launched a comprehensive API ecosystem strategy that focused on enhancing API reusability, discoverability, and operational efficiency. This strategy was coupled with the development of robust API governance models and the implementation of best practices for API lifecycle management.
To address payment risks and fraud, Orlaya helped the client open up multi-million-dollar strategic product partnerships with FinTech companies. These partnerships were designed to foster collaborative innovation, integrating advanced risk detection algorithms and fraud prevention mechanisms into the client’s API ecosystem
Problem
The client faced significant challenges in managing and scaling their existing API infrastructure. The lack of a cohesive API strategy was leading to inefficiencies, limited reusability, and slow time-to-market for new services. Additionally, the client needed to address payment risks and fraud detection through strategic partnerships but lacked the necessary framework to drive collaborative innovation effectively.
Results
The API transformation initiative led to a 2x increase in API adoption across the organization, significantly improving the speed and efficiency of product development. The new API ecosystem not only streamlined operations but also generated new revenue streams by enabling the rapid deployment of new services and enhancing partner integrations.
Furthermore, the strategic partnerships orchestrated by Orlaya resulted in the successful detection and mitigation of payment risks, reducing fraud incidents by 35% and expanding the client’s market reach. These combined efforts positioned the telecom leader at the forefront of digital innovation, solidifying their competitive edge in the global market.